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Sr. Techno Functional Consultant SAP IS-U Customer Service
Overview
Lead design and implementation of SAP IS-U Customer Service solutions for large scale utility transformation projects. Own end-to-end functional strategy and deliver high impact outcomes across multiple business units. Drive adoption and optimization of digital channels within complex enterprise environments.
What You'll Do9
- 1Design and architect SAP IS-U Customer Service solutions for utility transformation initiatives
- 2Own implementation and deployment of digital customer service platforms
- 3Develop and maintain ETL pipelines using Spark and Airflow
- 4Lead cross-functional teams to ship integrated functional and technical solutions
- 5Drive process improvements through data analytics and automation
- 6Collaborate with stakeholders to define functional requirements and translate into technical specifications
- 7Provide training and support to internal teams on new systems
- 8Monitor system performance and identify optimization opportunities
- 9Mentor junior consultants and share best practices across organizations
Requirements10
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons leading SAP implementations
- 3Expertise in AWS cloud services
- 4Proficiency in Kubernetes container orchestration
- 5Strong understanding of SAP IS-U architecture and functionality
- 6Experience with React frontend frameworks
- 7Knowledge of BCPA certification standards
- 8Ability to work hybrid schedule in Columbus Ohio
- 9Demonstrated leadership in complex enterprise transformations
- 10Excellent problem solving and communication skills
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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