Sr Manager Leaves Accommodations
Overview
Senior manager owns strategy and execution of Lowe's leaves of absence and accommodations program across all US locations. Leads a team of subject matter experts and manages third‑party administrators to ensure timely accurate compliant processing of all claims while ensuring a quality associate experience. This role serves manages relationship with vendor partner to proactively partner ensuring performance standards are met processes efficient effective claims managed timely regulations laws company policies procedures.
What You'll Do11
- 1Develops and manages strategy and execution of Lowe’s leaves of absence and accommodation programs
- 2Leads team of Assistant Managers and Consultants serving as subject matter experts
- 3Ensures compliance of all federal state local leave regulations including FMLA MA PFMLA USERRA ADA/ADAAA and various state leave laws
- 4Serves as subject matter expert in FMLA ADA Worker’s Compensation and other pertinent laws for escalations related to complex leave and accommodation cases
- 5Collaborates with cross‑functional leaders to ensure consistency and effectiveness of program across all regions
- 6Analyzes data to assess program performance and trends to make recommendations for enhancements
- 7Develops program roadmap recommendations identifies gaps and creates mitigation plans
- 8Ensures program visibility to team stakeholders and leadership
- 9Partners with stakeholders and vendors to maintain industry competitive leave and accommodations program
- 10Manages vendor relationships to ensure performance aligned with Lowe’s expectations including conducting reviews and audits
- 11Works independently and collaboratively providing decisions direction and insights
Requirements9
- 1Bachelor’s degree Business Administration HR or related field or equivalent years of experience
- 210 years experience in leaves of absence and accommodations in lieu of degree
- 38 years experience in leaves of absence and accommodations
- 45 years experience successfully managing multiple priorities and projects under time budget and political pressure
- 55 years experience directly or indirectly leading and mentoring a team
- 65 years experience managing third party vendors
- 7Experience with ADA FMLA local and state leave laws STD LTD Workers’ Compensation and leave of absence processing policy design and administration
- 82 years experience managing a centralized HR program or in a shared services environment
- 95 years experience working in a high volume multi‑state environment
Salary Insight
Salary not disclosed in listing
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