Special Events Supervisor Job in Dallas, TX | AAA
Overview
This role owns the daily leadership and supervision of the Special Events Support Driver team, executing field operations for AAA's diverse event portfolio. You will manage a team of drivers across motorsports, fairs, sporting events, and parades, ensuring safe and professional delivery. This position combines hands-on event execution with fleet and equipment oversight, requiring independent decision-making in the field. The role stands out for its focus on employee development and coaching, with up to 15% travel and weekend or holiday availability.
What You'll Do9
- 1Direct day-to-day supervision and coaching for the Special Events Support Driver team, including staffing, work assignments, and performance management.
- 2Partner with management to recruit, interview, hire, and onboard new employees, and conduct training sessions.
- 3Lead planning and execution of field operations for motorsports, fairs, sporting events, travel shows, and corporate events.
- 4Oversee on-site staff, ensuring safe and professional event execution, and manage logistics from setup to teardown.
- 5Coordinate complimentary Emergency Road Service support for event attendees when applicable.
- 6Resolve operational issues and customer or employee concerns independently while in the field.
- 7Manage the department's vehicle fleet, including antique vehicles and trailers, ensuring maintenance and presentation readiness.
- 8Assist with budget forecasting, expense reconciliation, and operational reporting as assigned by the Event Operations Manager.
- 9Serve as a member of the Emergency Response Team and participate in cross-functional initiatives.
Requirements10
- 14-6 years of event operations or event management experience required.
- 2Previous experience supervising or leading teams in a field operations or event environment strongly preferred.
- 3Associate's degree or equivalent combination of education and related experience preferred.
- 4Proven ability to lead, motivate, coach, and develop employees.
- 5Strong organizational, planning, and time management skills to prioritize multiple projects and deadlines.
- 6Problem-solving and decision-making abilities in high-pressure environments.
- 7Excellent interpersonal, verbal, and written communication skills.
- 8Proficiency with Microsoft Office Suite.
- 9Availability to work evenings, weekends, and holidays as required to support scheduled events.
- 10Ability to travel up to 15% for meetings, conferences, and event support.
Salary Insight
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