Shift Manager, Taco Bell Restaurant Operations
Overview
You will own shift operations at a Taco Bell franchise, managing a crew of 5-10 during your shift and ensuring food safety and customer service standards. You will report to the General Manager and coordinate with the management team to hit sales and performance targets. This role offers flexible schedules, free meals, college accredited training, and scholarship opportunities for high-performing leaders.
What You'll Do9
- 1Lead the shift by directing crew members on food handling, product quality, and customer service procedures to meet brand standards.
- 2Coach and motivate crew to achieve daily performance targets, including drive-thru times and order accuracy.
- 3Enforce compliance with Taco Bell standards for facility cleanliness, equipment safety, and food storage.
- 4Run the POS system to manage cash, transactions, and inventory levels during the shift.
- 5Assist in training new crew members on food preparation techniques and safety protocols.
- 6Drive operational excellence by monitoring labor costs and food waste to meet financial goals.
- 7Resolve customer complaints in real time, ensuring a positive guest experience.
- 8Complete opening or closing duties, including cash reconciliation and shift reports.
- 9Support the General Manager in scheduling and administrative tasks when needed.
Requirements6
- 11+ years in a restaurant or retail supervisory role, ideally in quick service.
- 2High school diploma or equivalent; servsafe or food handler certification is a plus.
- 3Ability to work flexible shifts including nights, weekends, and holidays.
- 4Strong leadership skills with a focus on team motivation and accountability.
- 5Basic math and POS literacy for cash handling and inventory tracking.
- 6English proficiency for clear communication; bilingual is a bonus.
Salary Insight
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