Shift Manager, Pizza Restaurant & Team Supervision
Overview
You will own shift operations at Marco's Pizza, ensuring customer satisfaction and profitability. You will supervise a team of 5-10 colleagues, manage cash, and uphold food safety. This role stands out with a competitive wage, tip pool, and employee discounts.
What You'll Do9
- 1Supervise restaurant Colleagues to achieve customer satisfaction and profitability during your shift.
- 2Serve customers correct, complete orders within service time goals, following Customer Service Standards and Priority Guidelines.
- 3Prepare and ensure consistent, high quality products are served to customers.
- 4Clean and organize work stations, maintaining restaurant image and health department standards.
- 5Perform cash management responsibilities and ensure compliance to safety and security procedures.
- 6Provide direction and feedback to Colleagues, coaching and counseling to ensure job duties are performed.
- 7Manage food and paper controls, labor, and utility costs, monitoring shift activities for compliance.
- 8Follow opening and closing procedures, handle unexpected occurrences, and notify appropriate parties.
- 9Assist the General Manager in all aspects of running a successful and profitable store.
Requirements8
- 11+ year shift management experience in a restaurant environment.
- 22+ years customer service experience.
- 3Must have reliable transportation.
- 4Flexible hours including evenings and weekends.
- 5Strong leadership and coaching skills.
- 6Ability to perform cash handling and basic math.
- 7Knowledge of food safety and sanitation standards.
- 8Ability to stand for extended periods and lift up to 25 pounds.
Salary Insight
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