Shift Leader Smashburger 1339 Clifton
Overview
Leading a high energy team at our first Smashburger location since 2007. You will own the customer experience and drive operational excellence across all shifts. This role offers flexible scheduling and competitive compensation.
What You'll Do11
- 1Manage FOH and BOH staff performance
- 2Promote positive work environment
- 3Drive operational processes using SmashConnect LMS and training methods
- 4Recognize top performers exceeding standards
- 5Maintain daily operational checklists
- 6Oversee guest experience metrics like NPS and OSAT
- 7Ensure food safety compliance and proper logging
- 8Communicate SIZZLE service standards to staff
- 9Onboard new hires and execute training programs
- 10Follow COGS procedures and cash policies
- 11Handle daily labor management
Requirements8
- 1Previous Shift Leader experience
- 2Completed train the trainer course within 90 days
- 3Flexible availability for nights weekends holidays
- 4Ability to follow Smashburger and regulatory guidelines
- 5Strong communication and leadership skills
- 6Excellent organization and time management abilities
- 7Physical stamina to stand and lift 50 lbs
- 8Commitment to equal opportunity employment
Salary Insight
$35 - $40k per year
Location
Required Skills
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