Service Team Member Michaels Stores Phoenix Arizona
Overview
Service team member at Michaels Stores Phoenix Scottsdale PROMENDE delivers friendly customer service and ensures fast checkout experiences. Responsibilities include completing truck unloading and merchandise duties while maintaining store recovery standards. This role differs by focusing on omnichannel processes and rewards program education.
What You'll Do11
- 1Build relationships with customers to help them find products and provide solutions
- 2Design and implement Store In Stock Optimization and planogram processes
- 3Ship from store operations and manage inventory recovery tasks
- 4Lead Cash handling to company standards and educate customers on rewards programs
- 5Participate in VOC surveys and assist with BOPIS and SFS fulfillment
- 6Maintain store aesthetics through planogram adherence and product placement
- 7Support shrink and safety programs while following SOPs
- 8Interact respectfully with colleagues and act as a role model
- 9Cross train in custom framing sales and production
- 10Perform physical tasks like bending lifting and accessing high shelves
- 11Assist with promotional activities and frame shop operations
Requirements11
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons of retail or customer service experience
- 3Age minimum sixteen years old
- 4Ability to stand for long periods and lift heavy boxes
- 5Preference for candidates with physical stamina and climbing ability
- 6Strong communication skills for customer interactions
- 7Familiarity with POS systems and cash handling procedures
- 8Knowledge of inventory management principles
- 9Commitment to company policies and brand standards
- 10Experience with omnichannel retail processes
- 11Willingness to work nights weekends and early mornings
Salary Insight
Salary not disclosed in listing
Location
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