Service Support, Automotive Dealership & Customer Service
Overview
Service Support at Folsom Lake Nissan keeps the service department running smoothly by managing vehicle movement and assisting advisors and technicians. You'll work onsite in Sacramento, CA, as part of a family-owned dealership that values teamwork and long-term growth. This role offers a direct path into the automotive industry, with training provided. Beyond parking and retrieving vehicles, you'll greet customers, maintain lot safety, and support daily service operations, making you a key part of a positive customer experience.
What You'll Do8
- 1Move vehicles across the lot and service drive, including parking, retrieving, and staging for service, using Nissan models.
- 2Assist service advisors and technicians with daily support tasks, such as preparing paperwork or locating parts, boosting team efficiency.
- 3Greet customers during vehicle drop-off and pick-up, ensuring a friendly and professional first impression.
- 4Deliver outstanding customer service, addressing questions and directing visitors to the appropriate staff.
- 5Keep the service lot, drive lanes, and customer areas organized and free of hazards, following safety protocols.
- 6Transport vehicles to and from off-site locations such as the detail shop or body shop, coordinating with the service team.
- 7Maintain cleanliness of the service area and customer waiting areas, including wiping down surfaces and emptying trash.
- 8Support other departments with general duties as assigned, from filing to running errands, ensuring smooth operations.
Requirements7
- 1Hold a high school diploma or equivalent.
- 2Possess a valid driver's license with a clean driving record.
- 3Demonstrate a strong work ethic and reliability, showing up on time and ready to work.
- 4Work outdoors in varying weather conditions, including heat, rain, or cold.
- 5Lift up to 25-50 lbs as needed for tasks like moving parts or equipment.
- 6Communicate clearly and work effectively within a team, supporting advisors and technicians.
- 7Prior dealership or automotive experience is a plus, but not required; training will be provided.
Salary Insight
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