Mass Diesel PerformanceVerified Source

Service Advisor and Service Manager Boston MA

42K–125K
Onsite · Boston, Massachusetts
Posted August 2, 2026
payroll

Overview

We seek a Service Advisor and Service Manager to lead our busy repair shop in Boston. You will schedule appointments greet customers direct technicians write estimates order parts and provide excellent service. This full‑time role offers a competitive hourly rate between $20 and $60 plus bonus opportunities. Ideal candidates are organized enthusiastic individuals who thrive in a fast‑paced environment.

What You'll Do9

  • 1Schedule incoming appointments and greet customers
  • 2Direct technicians and provide estimates
  • 3Order parts and oversee inventory counts
  • 4Maintain facility cleanliness and organization
  • 5Lead and train up to five employees
  • 6Supervise vehicle inspections and repairs
  • 7Deliver pricing estimates and discuss services
  • 8Manage technician workloads and ensure daily goals
  • 9Promote shop services and build customer relationships

Requirements5

  • 15+ years of automotive service experience
  • 2Working knowledge of automotive repair processes
  • 3Excellent customer service and communication skills
  • 4Ability to work in a busy environment
  • 5Strong leadership and training capabilities

Salary Insight

$42 - $125k per year

Location

Typeonsite
LocationBoston, Massachusetts

Required Skills

Customer ServiceAutomotive KnowledgeLeadershipSchedulingEstimatingParts OrderingVehicle InspectionCommunicationSellingInventory Management
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