Senior Solutions Engineer at Frontcareers San Francisco
Overview
Join Frontcareers as a Senior Solutions Engineer in San Francisco to lead technical strategy for strategic prospects. You will partner with Account Executives to design AI-driven solutions that connect customers with their technology ecosystems. This role drives cross-functional collaboration across engineering and sales to deliver impactful outcomes.
What You'll Do11
- 1Partner with Account Executives to own technical strategy and navigate complex enterprise deals
- 2Lead technical discovery to understand customer objectives and architecture requirements
- 3Translate complex needs into tailored solutions using AI capabilities and integrations
- 4Design and deliver customized product demonstrations showcasing measurable business impact
- 5Architect and lead hands-on AI proofs of concept and technical evaluations
- 6Develop deep expertise in Front's APIs and extensibility platform for custom integrations
- 7Serve as technical lead for pilot evaluations and manage technical dependencies
- 8Identify reusable technical patterns to improve solutions organization effectiveness
- 9Act as senior technical voice influencing product roadmap with engineering and product teams
- 10Communicate technical concepts and business value to C-level executives
- 11Mentor team members and share knowledge across engineering and operations groups
Requirements11
- 17+ years of experience in Solutions Engineering or related technical roles
- 2Proven success partnering with sales teams to win complex enterprise opportunities
- 3Strong experience designing AI-powered solutions and conducting customer proofs of concept
- 4Hands-on implementation skills with REST APIs and integration prototyping
- 5Familiarity with JavaScript or Python for rapid development and troubleshooting
- 6Expertise in modern SaaS architectures and API design principles
- 7Understanding of AI concepts and ability to explain capabilities and limitations
- 8Experience with customer service platforms and workflow automation tools
- 9Excellent communication skills for presenting to technical and executive audiences
- 10Business acumen connecting technical solutions to operational efficiency and ROI
- 11Preference for candidates with background in customer support or contact center technologies
Salary Insight
$200 - $225k per year
Location
Required Skills
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