Senior Implementation Specialist, Data Center Server & Service Delivery
Overview
Own post installation server support in client data centers at scale. Drive day-to-day server reliability and incident response alongside client staff. Partner with service delivery teams to ensure high availability and customer satisfaction. Bring strong technical chops and customer service to a hands-on onsite role. This position stands out by working directly in the client’s environment and shaping deployment outcomes.
What You'll Do5
- 1Build and maintain server stability in client data centers post-installation
- 2Design incident response and remediation workflows to reduce downtime
- 3Ship consistent service delivery with client staff and internal teams
- 4Own escalation management and root-cause analysis for outages
- 5Scale uptime through proactive monitoring and routine maintenance
Requirements5
- 1on-site role in Lithia Springs, Georgia
- 2experience supporting servers in data centers or enterprise environments
- 3strong customer service and communication skills
- 4technical proficiency in server hardware and operating systems
- 5ability to work with client staff in a collaborative setting
Salary Insight
$135 - $146k per year
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