Scripps HealthVerified Source

Scheduling Specialist Plastic Surgery La Jolla Scripps Health

56K–73K
Onsite · San Diego, California
Posted August 9, 2026
payroll

Overview

Join Scripps Clinic La Jolla as a Scheduling Specialist in Plastic Surgery where you will own patient registration and appointment coordination. This full time role supports a team of over 900 providers delivering specialized care across multiple specialties. You will interact with patients payers and providers to ensure accurate scheduling and seamless experiences.

What You'll Do11

  • 1Interact with patients payers and providers to gather registration information assign MRN schedule referrals and collect documents
  • 2Respond to billing inquiries regarding payments and policies
  • 3Mentor staff on departmental procedures
  • 4Accurately schedule and reschedule complex procedures following practice guidelines
  • 5Enter insurance information initiate authorizations and maintain documentation of patient communications
  • 6Manage patient check in and check out processes including verification and form completion
  • 7Identify urgent needs and escalate appropriately
  • 8Display proactive customer service by listening to patients and taking ownership of solutions
  • 9Maintain detailed daily reporting and payment reconciliation
  • 10Utilize Epic for scheduling tasks
  • 11Adapt prioritize and meet deadlines under high volume

Requirements10

  • 15+ years building ETL pipelines with Spark and Airflow
  • 2Excellent mathematical skills handling monetary transactions
  • 3Strong communication and customer service abilities
  • 4Proven organizational and analytical capabilities
  • 5Knowledge of medical terminology insurance billing and ACA requirements
  • 6Familiarity with DRG systems ICD9ICD10 codes and CPT/HCPC Codes and Modifiers
  • 72+ years experience in customer service or healthcare administration
  • 8Previous scheduling experience preferred
  • 9Ability to learn Epic scheduling systems quickly
  • 10Commitment to providing exceptional patient care

Salary Insight

$56 - $73k per year

Location

Typeonsite
LocationSan Diego, California

Required Skills

Mathematical skillsCommunicationCustomer serviceOrganizational skillsAnalytical skillsMedical terminologyCommercial health insuranceGovernment health insuranceBilling guidelinesACA requirements
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