Salon Receptionist Wynn Las Vegas
Overview
The Salon Receptionist at Wynn Las Vegas will own the guest experience ensuring Forbes Five-Star standards. This role involves managing appointments coordinating staff and delivering personalized luxury service.
What You'll Do10
- 1Deliver Forbes Five-Star guest service standards
- 2Greet guests warmly and professionally
- 3Schedule modify and confirm appointments
- 4Check guests in and out efficiently
- 5Process payments and retail purchases
- 6Maintain comprehensive knowledge of salon services
- 7Coordinate communication between guests and service providers
- 8Address guest inquiries and service recovery
- 9Assist with inventory tracking and administrative duties
- 10Participate in departmental meetings and training
Requirements11
- 1High school diploma or equivalent
- 2One year receptionist concierge or luxury hospitality experience
- 3Proficiency with reservation and POS systems
- 4Strong computer skills including Microsoft Office
- 5Excellent verbal and written communication skills
- 6Ability to prioritize tasks in a fast-paced environment
- 7Commitment to Wynn Resorts culture and service standards
- 8Physical stamina to stand and walk for extended periods
- 9Manual dexterity to operate office equipment
- 10Professional appearance and grooming standards
- 11Flexible availability including evenings and weekends
Salary Insight
Salary not disclosed in listing
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