Sales Support Coordinator, B2B & Manufacturing Operations
Overview
You will own consolidated price lists and forecast accuracy for a Fortune 500 specialty ingredients firm. You will manage SAP order release, sample requests, and customer queries for a 12-month contract at Hazlet NJ. You will align processes with regional teams and drive KPI service standards. This role puts you at the center of cross-functional execution, with direct exposure to Account Managers and Customer Service.
What You'll Do8
- 1Build and maintain consolidated price lists and forecast data for Account Managers.
- 2Coordinate with Regulatory, Quality, and Planning to release orders on time.
- 3Standardize procedures with regional Customer Service teams to align global practices.
- 4Analyze SAP sales tracking reports to flag forecast discrepancies and curb losses.
- 5Resolve customer complaints through systematic follow-up and escalation.
- 6Ensure contract compliance by auditing every transaction against agreed terms.
- 7Present KPI dashboards to leadership and recommend service improvements.
- 8Support Account Managers in customer meetings with technical and commercial data.
Requirements5
- 11-3 years in sales support or manufacturing operations.
- 2University degree in business, supply chain, or related field.
- 3Proficiency in Microsoft Office (Excel, PPT, Word) and SAP.
- 4Track record of managing multiple accounts and competing priorities.
- 5Strong English communication for cross-border collaboration.
Salary Insight
Salary not disclosed in listing
Location
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