Sales Operations Coordinator, Demo Programs
Overview
DGN Technologies seeks a Sales Operations Coordinator to own the logistics and fulfillment of Intuitive system and product demo programs. You will manage the full lifecycle of demo assets, from request intake to delivery, ensuring field teams have the tools to close deals. Working with sales, marketing, and external partners, you will drive process improvements and maintain inventory accuracy. This role offers direct impact on commercial success with opportunities to shape demo operations.
What You'll Do8
- 1Own the intake and processing of demo program requests, confirming asset availability and scheduling deliveries.
- 2Coordinate with internal teams and external vendors to ensure timely demo setup, teardown, and shipping.
- 3Maintain accurate inventory records for Intuitive demo systems and peripherals using Salesforce and Excel.
- 4Drive process improvements to reduce fulfillment lead times and increase asset utilization.
- 5Troubleshoot and resolve logistics issues, escalating complex problems to management.
- 6Build and maintain tracking dashboards to report on demo program metrics.
- 7Collaborate with sales leaders to prioritize high-impact demo opportunities.
- 8Ensure compliance with company policies and regulatory guidelines in all demo activities.
Requirements8
- 12+ years in sales operations, logistics, or related field.
- 2High school diploma or equivalent; Bachelor's degree preferred.
- 3Proficiency in Microsoft Excel (pivot tables, VLOOKUP) and Salesforce.
- 4Excellent organizational skills with attention to detail.
- 5Strong communication skills for cross-functional coordination.
- 6Ability to work onsite in Atlanta, GA.
- 7Experience with medical device or healthcare industry a plus.
- 8Ability to lift 25 lbs for demo equipment handling.
Salary Insight
$67k per year
Location
Required Skills
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