Sales Enablement Onboarding Manager, Legal Software
Overview
Own the end-to-end onboarding experience for every new Sales and Customer Success hire across the US and UK at Smokeball, the leading legal practice management software. You will design the program, set the readiness standard, and act as the sales trainer, equipping new hires with the knowledge, confidence, and practical skills to ramp faster. Coordinate cohorts, deliver engaging training sessions, and partner with subject matter experts to bring depth. This individual contributor role lets you build, coach, and improve how people learn, with success measured by faster ramp, stronger confidence, and better results.
What You'll Do8
- 1Own the end-to-end onboarding experience for Sales and Customer Success hires across the US and UK, designing and evolving programs that build confidence and capability.
- 2Coordinate cohorts, training sessions, systems access, and stakeholders to deliver a seamless onboarding experience.
- 3Deliver engaging onboarding sessions covering product, processes, systems, and ways of working, using Salesforce, Gong, and Confluence.
- 4Facilitate practical learning through demos, role plays, coaching, and real-time feedback to accelerate time to productivity.
- 5Define readiness standards, track progress, and support certification and manager handover to ensure new hires hit ramp goals.
- 6Use ramp data, feedback, and insights to continuously improve the onboarding experience and accelerate time to impact.
- 7Partner with Enablement, Rev Ops, and Product teams to keep content and programs current with the latest product updates.
- 8Leverage Seismic and LMS platforms to deliver and track training content for new hires.
Requirements8
- 13+ years in sales enablement, onboarding, or training roles, with proven experience managing multiple cohorts.
- 22+ years facilitating engaging training sessions in person and virtually, using adult learning principles.
- 3Strong coaching and feedback skills to help new hires level up and achieve ramp goals.
- 4Deep understanding of Sales and Customer Success processes, including CRM workflows and sales methodologies.
- 5Experience using Salesforce, Gong, Seismic, and LMS platforms (or ability to learn quickly).
- 6Comfort with data storytelling to measure ramp success and drive improvements in Excel or Google Sheets.
- 7Excellent project management skills to juggle multiple priorities without dropping the ball.
- 8Ability to partner with subject matter experts to bring expertise into the onboarding program.
Salary Insight
$100 - $120k per year
Location
Required Skills
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