Smith Douglas HomesVerified Source

Sales Assistant, New Home Sales & Customer Support

Onsite · Raleigh, North Carolina
Posted August 14, 2026
full-time

Overview

Sales support role at a growing home builder delivering customer service and administrative coordination for new home sales in the Raleigh area. You will work closely with On-Site Sales Specialists to learn the process from lead to closing and develop the foundation for a future sale specialist career. This role offers coaching, hands-on training, and a path to six-figure earnings through base pay and commissions. You’ll partner with marketing and operations to keep community activities and showings running smoothly.

What You'll Do10

  • 1Build and maintain the Sales Center, model homes, and inventory spaces to support buyer visits
  • 2Design and deliver guided property tours and site walkthroughs to demonstrate value to prospects
  • 3Drive loan coordination by setting up applications and monitoring the process for approved buyers
  • 4Ship monthly competitive analyses and market insights to inform pricing and strategy
  • 5Own signage, marketing materials, and website updates to ensure accurate information
  • 6Scale community events and homeowner activities by coordinating calendars and logistics
  • 7Lead client follow-ups and CRM activity to nurture prospects through the sales funnel
  • 8Coordinate with Marketing on website content updates and property releases
  • 9Collaborate with Sales Agents on coaching plans and training milestones
  • 10Contribute to data entry and sales reporting for performance tracking

Requirements5

  • 1High school diploma or equivalent
  • 2Proven experience in customer service or sales support
  • 3Strong communication and interpersonal skills
  • 4Basic proficiency with CRM software and Microsoft Office Suite
  • 5Ability to analyze customer needs and effectively communicate solutions

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationRaleigh, North Carolina

Required Skills

Customer ServiceSales SupportCommunicationInterpersonal SkillsCRM SoftwareMicrosoft Office SuiteCustomer Needs AnalysisData EntrySales Reporting ToolsProspectingLead Generation
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