Robotics Service Technician Lionsbot USA Field Service
Overview
Join Lionsbot USA as a Robotics Service Technician based in Philadelphia. This role involves traveling across the United States to provide technical support and servicing for robotics solutions. The ideal candidate will partner with US customers to resolve issues and ensure satisfaction through on-site visits and remote assistance.
What You'll Do8
- 1Travel to customer sites and provide technical support
- 2Commission robots on-site including mapping and calibration
- 3Train customers on robot usage and maintenance
- 4Provide troubleshooting and support for sales trials and deployments
- 5Collaborate with engineering teams to address complex issues
- 6Document service interactions and outcomes for future reference
- 7Maintain subject matter expertise in cleaning robot technology
- 8Ensure compliance with safety and operational standards
Requirements11
- 1Bachelor’s Degree in robotics or related field
- 22+ years of experience in electrical or mechanical fields
- 31+ year of customer service experience
- 4Valid driver’s license and reliable vehicle
- 5Ability to lift 60 pounds regularly
- 6Authorized to work in the United States
- 7Completed pre-employment background checks
- 8Strong communication and problem-solving skills
- 9Experience in technical sales or after-sales support preferred
- 10Proven ability to build customer relationships
- 11Detail-oriented and organized
Salary Insight
$65 - $70k per year
Location
Required Skills
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