Retail Store Manager, Wireless & Customer Experience
Overview
Lead a high-performing team to drive sales and exceptional customer experiences at a United Wireless store. Own store operations from staffing and scheduling to inventory and loss prevention, ensuring flawless execution at scale. You will mentor teammates, set performance standards, and uphold brand policies while fostering an inclusive, results-driven culture. This role offers influence across the store and opportunities to develop leadership capabilities within a fast-growing wireless retailer.
What You'll Do10
- 1Build and lead a productive sales team to exceed store targets and deliver outstanding customer satisfaction
- 2Design weekly staffing and coaching plans to optimize coverage and performance
- 3Drive inventory management and loss prevention to protect assets and improve margins
- 4Lead marketing and in-store promotions to attract customers and increase foot traffic
- 5Hire, train, and mentor team members with a focus on developing leaders
- 6Monitor key metrics and provide actionable feedback to employees to improve performance
- 7Ensure compliance with company policies and procedures and uphold brand standards
- 8Engage with customers to resolve concerns and create positive shopping experiences
- 9Oversee daily store operations and ensure a smooth, efficient, and safe environment
- 10Scale store operations through continuous improvements and data-informed decision making
Requirements10
- 118 years or older and authorized to work in the United States
- 2High school diploma or GED or equivalent
- 31-3 years of experience in retail sales and sales management including leadership roles
- 4Ability to stand for long periods and perform physical tasks as needed
- 5Reliable transportation and a flexible schedule
- 6Commitment to inclusive workplace practices and willingness to provide reasonable accommodations
- 7Strong communication and coaching skills
- 8Demonstrated ability to hire, train, and develop a sales team
- 9Experience with scheduling, marketing support, and loss prevention processes
- 10Proactive, customer-focused mindset with the ability to drive results in a retail environment
Salary Insight
$33 - $42k per year
Location
Required Skills
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