Retail Sales Consultant, Luxury Jewelry & Accessories
Overview
You will own the sales floor at Swarovski's Round Rock Premium Outlets, driving revenue and delivering a pop luxury experience. The store team includes 8-10 consultants, a store manager, and assistant managers, all focused on creating emotional connections through storytelling. You'll work part-time, flexing across peak hours and weekends. This role stands out for its clear path to Store Manager, Trainer, or Visual Merchandiser roles, plus deep product training on crystal craftsmanship.
What You'll Do8
- 1Drive individual and team sales goals, taking full ownership of daily performance metrics from day one.
- 2Build trust with customers through personalized consultations, using Swarovski's storytelling framework to highlight crystal artistry.
- 3Promote the loyalty program at every interaction, converting casual shoppers into repeat brand advocates within the first 90 days.
- 4Maintain a visually compelling store environment, aligning with Swarovski's pop luxury standards and merchandising guidelines.
- 5Stay current on product knowledge, leveraging Tablets and POS systems to enhance the customer journey.
- 6Collaborate with the team to host in-store events, such as trunk shows or styling sessions, boosting foot traffic and engagement.
- 7Manage returns and exchanges seamlessly, turning potential friction into loyalty opportunities.
- 8Contribute to weekly inventory counts, ensuring stock accuracy and availability of bestsellers.
Requirements8
- 11+ year retail sales experience, preferably in fashion, luxury, or lifestyle brands.
- 2Proven customer service excellence, with a track record of exceeding sales targets in a multicultural retail setting.
- 3Comfortable using POS software, inventory management tools, and mobile devices for clienteling.
- 4High school diploma or equivalent; Bachelor's degree in marketing or fashion a plus.
- 5Flexible availability, including evenings, weekends, and holidays, to match store peak hours.
- 6Strong communication skills in English; Spanish or Mandarin a bonus for diverse clientele.
- 7Ability to stand for extended periods and lift up to 25 lbs for stock handling.
- 8Passionate about Swarovski's brand heritage and crystal craftsmanship, with a keen eye for style.
Salary Insight
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