Retail Parts Pro - Automotive Parts Sales
Overview
Own the DIY customer sales floor at an Advance Auto Parts store in Atlanta, handling $1M+ in annual parts revenue. You will pair automotive system expertise with retail sales skill to diagnose needs, source parts across FDO and special order, and exceed personal sales targets. Work alongside a team of 8-12 associates and report to the store manager, with ASE certification preferred for advancement. This full-time role stands out by combining hands-on parts installation with advanced inventory control and key holder duties.
What You'll Do8
- 1Facilitate the DIY customer experience from greeting to checkout, matching parts to vehicle needs for battery, wiper, and brake jobs.
- 2Achieve personal and store sales goals by using POS lookup systems to identify parts and suggest complementary items.
- 3Manage DIY services including battery installation, testing, and wiper installs while maintaining safety standards.
- 4Execute inventory processes such as truck put-away, cycle counts, and back-stock, ensuring shelf accuracy with inventory systems.
- 5Open or close the store as a key holder, assigning tasks and verifying security protocols.
- 6Train new associates on parts lookup and diagnostic equipment, sharing your automotive system knowledge.
- 7Resolve customer issues on the spot, sourcing from special order, FDO, or second source to guarantee fit and availability.
- 8Maintain store appearance standards from floor facing to parking lot cleanliness, reinforcing the Advance Auto Parts brand.
Requirements8
- 13-5 years of prior automotive parts experience
- 2Valid driver's license required
- 3Working knowledge of automotive systems: engine, suspension, brakes, electrical, and exhaust
- 4Basic math skills: add, subtract, multiply, and divide in all units of measure
- 5Microsoft Word and Excel proficiency
- 6Pass the Parts Knowledge Assessment on hire
- 7Effective communication in English (Spanish a plus)
- 8ASE certification preferred, not required
Salary Insight
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