Retail Associate, The UPS Store 4126
Overview
Join The UPS Store 4126 as a Retail Associate, where you'll own customer service, shipping, and printing operations in our Katy, TX location. You'll handle daily transactions, manage print orders, and ensure every customer leaves satisfied. Our team of 3-5 associates works together to keep the store running smoothly. This role stands out for its clear path to advancement and notary certification.
What You'll Do7
- 1Greet customers with a smile and assist with shipping, printing, and mailbox services.
- 2Process payments accurately using POS system and handle cash, credit, and digital transactions.
- 3Explain UPS shipping options and printing services to help customers choose the right solution.
- 4Maintain a clean, organized store floor and customer service area.
- 5Resolve customer issues courteously, escalating complex problems to the store manager.
- 6Collaborate with the team to achieve daily goals and manage high-volume periods.
- 7Support opening and closing procedures, including cash reconciliation and inventory checks.
Requirements7
- 11+ year of retail or customer service experience (preferred).
- 2Effective communication skills to interact with diverse customers.
- 3Basic computer proficiency, including Microsoft Word and Excel.
- 4Ability to multitask and prioritize in a busy environment.
- 5Flexible schedule including evenings and weekends.
- 6Willingness to obtain Texas Notary certification (training provided).
- 7Reliable transportation to Katy, TX 77450.
Salary Insight
$27 - $29k per year
Location
Required Skills
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