Remote Customer Service Representative SAP Experience Required
Overview
Lead customer interactions across multiple channels while maintaining accurate SAP records. You will own customer satisfaction metrics and collaborate with internal teams to resolve issues. This role offers competitive compensation and growth opportunities within a dynamic manufacturing environment.
What You'll Do7
- 1Serve as primary point of contact for customers through phone email and portals
- 2Enter and verify customer orders in SAP ensuring timeliness and precision
- 3Coordinate with logistics to track shipments and provide delivery updates
- 4Update customer portals for forecasting invoicing and related activities
- 5Work alongside a two-person team to support client needs
- 6Handle ad hoc assignments as requested by management
- 7Maintain strong communication skills to manage diverse customer inquiries
Requirements5
- 15+ years experience with SAP modules for customer maintenance and order entry
- 2Strong communication abilities to manage independent and collaborative tasks
- 3Remote work flexibility with proven ability to handle varied responsibilities
- 4Ability to work effectively in a small team setting
- 5Comfortable with adapting to changing priorities in a fast-paced environment
Salary Insight
$52 - $64k per year
Location
Required Skills
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