Relationship Banker I - East Nashville Branch
Overview
Relationship Banker I provides exceptional customer experiences on the cash line and phone while contributing to financial wellness. This role creates personal connections, identifies customer needs, and resolves inquiries. It offers growth opportunities for those with prior teller or retail sales experience.
What You'll Do9
- 1Provide optimal cash line experiences handling deposits withdrawals payments and teller transactions
- 2Answer inquiries about products services and fulfill requests like card replacement and check reordering
- 3Develop relationships with customers staying informed about their banking relationships
- 4Educate customers on consumer products and digital solutions such as mobile online and ATM offerings
- 5Assist branch and team members with basic tasks for customer problem resolution
- 6Refer complex cases to internal experts
- 7Follow bank processes and manage operational risks
- 8Achieve branch targets by identifying customer needs and providing guidance
- 9Conduct outbound phone calls using lead lists to educate on emerging technology
Requirements8
- 1High School Diploma or GED
- 2Ability to work Saturdays as needed
- 3Handle cash and process transactions
- 4Communicate effectively in person on the phone and electronically
- 5Frequent computer use including typing and monitoring
- 6Walk and stand for extended periods
- 7Lift up to twenty pounds
- 8One year of banking cash handling or customer service experience
Salary Insight
$40 - $47k per year
Location
Required Skills
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