Relationship Banker - Financial Services & Client Solutions
Overview
As a Relationship Banker at Bank of America, you own the client experience in our financial centers, guiding them through self-service tools like mobile banking, online banking, and ATM to meet their financial goals. You will work alongside experts in small business, lending, and investments to build deep client relationships. Your role combines operational excellence with proactive client engagement, ensuring every interaction drives value. This position offers the chance to grow your career in a supportive, inclusive environment.
What You'll Do8
- 1Engage clients in the lobby to educate and assist with self-service transactions via ATM, mobile banking, and online banking.
- 2Process cash transactions with accuracy and speed, maintaining operational excellence.
- 3Deep-dive into client financial priorities to tailor solutions that meet their goals.
- 4Build lasting relationships by connecting clients to relevant products and services.
- 5Manage financial center traffic, appointments, and outbound calls to optimize client flow.
- 6Partner with small business, lending, and investment experts to grow your network and knowledge.
- 7Drive the client experience by executing the bank's risk culture and adhering to all policies.
- 8Handle cash responsibilities and balance transactions daily.
Requirements8
- 1High School Diploma / GED / Secondary School or equivalent.
- 26+ months of cash handling experience.
- 31 year of successful sales experience in a salary plus incentive environment with individual goals.
- 4Demonstrated ability to build and nurture strong relationships.
- 5Proficiency in educating clients on self-service banking technologies: ATM, online banking, mobile banking.
- 6Strong critical thinking and problem-solving skills to meet client needs.
- 7Ability to adapt to new information and technology platforms.
- 8Flexibility to work weekends and/or extended hours as needed.
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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