Relationship Banker Bank of America
Overview
Relationship Banker at Bank of America leads client interactions in the lobby to educate and assist with transactions using self-service resources. You will process cash transactions efficiently and engage clients deeply to understand their financial priorities. This role drives client experience and scales across multiple locations. It is distinct due to its focus on direct client engagement and self-service education.
What You'll Do11
- 1Execute the bank's risk culture and strive for operational excellence
- 2Build relationships with clients to meet financial needs
- 3Follow established processes and guidelines in daily activities to do what is right for clients and the bank adhering to all applicable laws and regulations
- 4Grow business knowledge and network by partnering with experts in small business lending and investments
- 5Manage financial center traffic appointments and outbound calls effectively
- 6Drive the client experience through personalized service
- 7Manage cash responsibilities including accurate and efficient transaction processing
- 8Collaborate effectively to get things done building and nurturing strong relationships
- 9Identify solutions for new and existing clients based on their needs
- 10Communicate effectively and confidently engaging all clients
- 11Learn and adapt to new information and technology platforms
Requirements5
- 1Enthusiastic highly motivated self-starter with a strong work ethic and intense focus on results acting in the best interest of the client
- 2Ability to collaborate effectively building strong relationships
- 3Passion commitment drive to improve clients financial lives
- 4Confidence educating clients on self-service technologies like ATM online banking mobile banking
- 5Strong critical thinking problem solving skills to meet client needs
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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