Regional Office Administrator at Wilson Elser in Miami, FL
Overview
You will oversee operations for multiple Florida offices and supervise a regional team of Office Administrators, while serving as the Office Administrator for the Miami office. This role covers a region with 1,400+ attorneys across 46 offices, reporting to the Region Managing Partner. You will drive alignment with firm-wide standards, manage budgets, and implement initiatives. This position stands out for its dual scope: direct office management plus regional leadership, offering a clear path to impact firm-wide operations.
What You'll Do9
- 1Supervise a regional team of Office Administrators and staff, ensuring consistency with firm policies and service standards across all offices.
- 2Manage day-to-day administrative and operational functions for the primary office, covering facilities, vendor relationships, and office space planning.
- 3Serve as the primary communication link between regional offices and national leadership, providing regular updates and operational insights.
- 4Mentor and develop Office Administrators, supporting hiring, onboarding, performance management, and professional development.
- 5Drive annual performance and compensation reviews for direct reports and support staff, aligning with firm-wide guidelines.
- 6Partner with the Director of Office Administration to implement firm-wide initiatives and process improvements across the region.
- 7Own regional budgets, monitor expenses, and identify cost-saving opportunities while maintaining service quality.
- 8Collaborate with IT to ensure consistent technology implementation, support, and adoption across offices.
- 9Promote a culture of high-quality client service, ensuring administrative functions support firm client-facing goals.
Requirements10
- 1Bachelor's degree required; advanced degree or relevant certification preferred.
- 210+ years of administrative or operations management experience, preferably in a law firm or professional services environment.
- 3Proven experience managing multiple locations or teams across a region.
- 4Financial insight and experience managing budgets.
- 5Strong leadership and ability to manage and develop Office Administrators across multiple offices.
- 6Excellent organizational skills with the ability to manage competing priorities.
- 7Strong communication and relationship-building skills with attorneys, staff, and firm leadership.
- 8Sound judgment, problem-solving ability, and capacity for independent decision-making.
- 9Ability to drive change and implement firm-wide initiatives.
- 10Proficiency with standard business and office technology systems.
Salary Insight
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