Regional Manager Insurance Navy Chicago
Overview
The Regional Manager leads performance operations and compliance across multiple offices ensuring sales targets and customer service excellence. This leadership role oversees multi-location oversight, sales management, and team development. It differs by focusing on insurance brokerage operations and includes unique benefits like bilingual proficiency and regional travel.
What You'll Do11
- 1Build and design workflows to scale operations and drive efficiency
- 2Lead daily operations and conduct surprise audits at each office
- 3Set sales goals and coach teams to achieve targets
- 4Hire train and mentor employees while supporting disciplinary actions
- 5Enforce quoting policies and audit compliance with financial accuracy
- 6Manage weekly schedules and coordinate with HR for coverage
- 7Report weekly performance updates to executive leadership
- 8Resolve escalated complaints and improve customer service processes
- 9Support technology needs and troubleshoot system issues
- 10Travel locally between offices to maintain oversight
- 11Act as liaison between corporate leadership and branch offices
Requirements6
- 15+ years managing multi-location teams in insurance retail or service sectors
- 2Strong leadership and problem-solving abilities with proven sales success
- 3Bilingual English Spanish proficiency required
- 4Valid insurance producer license within 60 days of hire
- 5Ability to travel locally between assigned offices multiple times weekly
- 63-5 seasons of relevant managerial experience
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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