City of Surprise, AZVerified Source

Records Management Administrator, Public Sector & Information Governance

85K–127K
Onsite · Phoenix, Arizona
Posted August 14, 2026
full-time

Overview

The Records Management Administrator leads the design and maintenance of the citywide records management program at scale, ensuring legal compliance and efficient processing of public records requests. They coordinate across departments, manage redaction and review of records, and drive digital transformation initiatives under the City Clerk’s direction. The role emphasizes responsive, transparent service to the public and internal stakeholders, providing training and collaboration to align records governance citywide. This position stands out for its blend of compliance, information governance, and customer-focused service within a municipal environment.

What You'll Do10

  • 1Build and maintain the enterprise records management program to meet legal mandates and city needs
  • 2Design workflows for records review, redaction, and fulfillment of public records requests
  • 3Lead records governance initiatives and provide training across departments
  • 4Coordinate with the City Clerk and Deputy City Clerk on policy adoption and improvements
  • 5Ensure timely deadlines are met and maintain auditable documentation and reporting
  • 6Deploy digital transformation efforts to improve records accessibility and transparency
  • 7Oversee notarial and privacy-related considerations in record handling
  • 8Collaborate with external agencies on records requests and compliance
  • 9Audit records for accuracy, retention schedules, and classification
  • 10Scale processes to accommodate citywide records management across multiple departments

Requirements5

  • 1Bachelor’s Degree in Public Administration, Library/Information Science or related field
  • 2four years of progressively responsible experience in records information management
  • 3two years of supervisory or lead experience
  • 4Arizona Notary Public Commission within 30 days of hire
  • 5U.S. Passport Acceptance Agent Certification within 30 days of hire

Salary Insight

$85 - $127k per year

Location

Typeonsite
LocationPhoenix, Arizona

Required Skills

records managementcompliancepolicy implementationtrainingpublic records requests
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