Receptionist Veterinary Care Coordinator at Healthy Paws Veterinary Center
Overview
Own front desk operations at a busy veterinary practice serving Little Elm, Frisco, and North Dallas including wellness, diagnostics and surgery coordination. You will manage lobby flow, bookings, and client communication while supporting the hospital team in delivering compassionate care. This role blends customer service with basic administrative and veterinary support duties. Join a culture of care backed by national resources and local autonomy.
What You'll Do10
- 1Engage clients in person and over the phone, resolving concerns and guiding appointments
- 2Manage lobby flow, calm distressed owners, and schedule visits with the appropriate clinician
- 3Assist with basic medical emergencies for pets and owners to ensure safety
- 4Process medication pickups and respond to service inquiries while cross selling products as appropriate
- 5Enter and manage data in practice management software including billing and accounts
- 6Support retail activities, weigh pets, process faxes, and maintain accurate records
- 7Reconcile cash drawer and complete end-of-day financial procedures
- 8Support team with administrative tasks to ensure smooth daily operations
- 9Provide high quality customer service in a fast-paced environment
- 10Collaborate with veterinarians and technicians to maintain continuity of care
Requirements5
- 118 years of age or older
- 2High school diploma or GED or equivalent
- 3Excellent customer service skills with courteous and prompt assistance
- 41 year of related experience preferred
- 5Schedule includes Monday through Friday and rotating Saturdays
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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