Quality Assurance Manager, Food Safety & ISO 9001
Overview
Lead quality and food safety at Innophos' Nashville manufacturing site, owning ISO 9001 and BRC/FSMA systems. Drive improvement in customer complaints, non-conformances, and audit compliance across a multi-shift operation. Partner with production, engineering, and regulatory teams to embed quality into daily workflows. You will coach a two-person QA team and act as site PCQI, making a direct impact on product release and food safety culture. This role stands out for its blend of strategic system ownership and hands-on plant floor presence.
What You'll Do13
- 1Develop and maintain quality (ISO 9001) and food safety systems (BRC & FSMA) that meet or exceed company and regulatory standards.
- 2Drive improvement against key quality metrics, including customer complaints and non-conformances.
- 3Investigate complaints and lead Corrective and Preventive Actions (CAPAs).
- 4Manage internal audits and facilitate third-party and customer audits.
- 5Prepare protocols for validation and verification studies (IQ, OQ, PQ, raw material qualifications).
- 6Review data sheets, microbiological results, Out of Specification (OOS), and deviation reports for product release.
- 7Lead site quality and food safety management reviews and help shape quality strategy.
- 8Serve as site Preventative Controls Qualified Individual (PCQI) and food defense coordinator.
- 9Oversee sanitation protocols, environmental monitoring, and stability programs.
- 10Respond to customer technical inquiries and review customer specifications.
- 11Lead the plant escalation process for critical quality issues.
- 12Deliver new-hire and annual cGMP and food safety training.
- 13Coach and develop the Quality Assurance team (2 reports, direct and indirect).
Requirements7
- 1Bachelor's degree in food, pharmaceutical, dietary supplement, or phosphate products; master's or technical degree in chemistry or chemical engineering strongly preferred.
- 210-15 years of professional experience, with management experience preferred.
- 3Strong working knowledge of quality assurance, food safety, and regulatory requirements.
- 4Training strongly preferred in FSMA/FSVP and Food Defense.
- 5PCQI certification and HACCP certification.
- 6Excellent communication and negotiation skills, with the ability to partner across all levels.
- 7Strong PC and analytical skills.
Salary Insight
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