Program Delivery Manager, VMS & MSP Programs
Overview
You will run a strategic supplier program for a global enterprise, owning the day-to-day vendor management operations. You will manage the full lifecycle of the program through VMS tools and MSP frameworks, coordinating with procurement, suppliers, and internal stakeholders. This role sits within a collaborative team focused on workforce operations, and you will drive process improvements and program governance. In the first 90 days, you will stabilize the supplier performance metrics and establish a cadence for reviews.
What You'll Do8
- 1Own the end-to-end management of the strategic supplier program, including onboarding, performance monitoring, and compliance with program policies.
- 2Drive daily operations using VMS tools, ensuring accurate tracking of requisitions, timesheets, and supplier invoices.
- 3Build and maintain strong relationships with suppliers and internal stakeholders to resolve issues and escalate as needed.
- 4Lead MSP program governance meetings, presenting key performance indicators and action plans to leadership.
- 5Coordinate with procurement to integrate VMS workflows and optimize supplier selection processes.
- 6Monitor contract compliance and ensure all supplier activities align with client requirements and labor laws.
- 7Support the launch of new program initiatives, from requirements gathering to rollout and training for suppliers and hiring managers.
- 8Analyze VMS data to identify trends and recommend improvements to program efficiency and cost savings.
Requirements7
- 15+ years in vendor management, program delivery, or workforce operations, ideally within an MSP or VMS environment.
- 2Hands-on experience with VMS platforms (e.g., Beeline, Fieldglass, PRO) and a clear understanding of MSP processes.
- 3Strong project management skills with the ability to manage multiple priorities and stakeholders.
- 4Proven track record in running a vendor management program day to day, including managing supplier performance.
- 5Excellent communication and presentation skills, with the ability to influence at all levels.
- 6Experience in procurement or staffing industry is a plus.
- 73-5 years of experience in a client-facing role, managing program expectations and deliverables.
Salary Insight
Salary not disclosed in listing
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