Product Manager Payments SpotOn
Overview
Lead the strategy and execution for SpotOn’s end-to-end payments experience spanning card-present and card-not-present environments. Define how payments are presented authorized captured settled and funded across the hospitality ecosystem while partnering with money movement and remittance teams to ensure accurate merchant funding. Drive measurable improvements in authorization rates latency and merchant satisfaction.
What You'll Do5
- 1Own the end-to-end product roadmap for payments across card-present and card-not-present environments focusing on hospitality use cases like table service counter service bars quick-service and multi-location groups.
- 2Define how each payment media type is presented and accepted chip contactless digital wallets ecommerce tokens and white label loyalty and set metrics that measure acceptance health.
- 3Translate complex payment flows into simple intuitive experiences for merchants and their staff refunds tips adjustments and partial authorizations and offline stand-in authorization.
- 4Monitor and improve key payment performance metrics authorization rates chargebacks declines disputes latency and reconciliation accuracy through data-driven experimentation.
- 5Partner with risk compliance and security teams to ensure adherence to network rules and PCI DSS and collaborate with GTM to package and position payment capabilities that differentiate SpotOn for hospitality.
Requirements5
- 15+ years of product management experience with at least 3 years focused on payments fintech or related financial services products.
- 2Proven product leadership ability to set a clear vision influence senior stakeholders make confident trade-offs and rally engineering design and GTM teams.
- 3Deep understanding of card-present and card-not-present payments including authorization capture clearing settlement tokenization risk and chargeback flows.
- 4Familiarity with merchant processing economics interchange scheme fees and how they appear in settlement and remittance to merchants.
- 5Experience working with payment processors acquirers gateways or card networks in a platform or multi-tenant merchant environment.
Salary Insight
$180 - $225k per year
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