Product Manager, Payments & Loyalty for Consumer Platform
Overview
Own the product experience for a payments and loyalty platform serving restaurants and diners at scale. You will shape features across both restaurant operations and consumer experiences, guiding strategy, execution, and launch. This is a high-ownership role on a small, fast-moving team where decisions impact how interactions unfold and how fast we ship. You thrive in ambiguity and love building products that create remarkable real-world experiences.
What You'll Do8
- 1Build and own the roadmap for critical portions of the Blackbird platform and product experience end-to-end
- 2Define and drive the product vision for features balancing speed, quality, and scale across restaurant-facing and consumer-facing experiences
- 3Partner with engineering, design, marketing, sales, and operations to ship high-quality product at a pace that stays ahead of the market
- 4Deeply understand users through research, data analysis, and field time to translate constraints into elegant solutions
- 5Develop AI-driven strategies to create product leverage
- 6Set clear goals and metrics, track progress, and use data to inform iteration
- 7Identify and untangle systemic problems across payments flows, loyalty mechanics, and restaurant integrations
- 8Represent the voice of the customer in cross-functional conversations to elevate user experience
Requirements5
- 14+ years of product management experience in consumer experiences, payments, fintech, or marketplaces
- 2Demonstrated ability to ship impactful product in a fast-moving environment without sacrificing long-term scalability
- 3High ownership mentality with grit and calibrated scope management
- 4Strong user empathy with regular customer conversations guiding decisions
- 5Analytical and structured thinker comfortable with PRDs, funnels, and system design
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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