Premier Support Engineer Trimble
Overview
Elevate the Enterprise Experience as our next Premier Support Engineer. Technical Powerhouse Redefine Cloud Success for Vista ERP Customers Build Advanced Telemetry Dashboards Drive Stability Innovation Join Trimble Drive High-Impact Results Location Denver Colorado Onsite
What You'll Do5
- 1Act as the dedicated technical lead for enterprise customers resolving complex cloud issues and Microsoft Azure integrations
- 2Architect and develop sophisticated performance telemetry dashboards using web development tools providing proactive system stability insights
- 3Collaborate directly with cloud engineering and solutions architecture teams advocating for customer needs throughout development lifecycle
- 4Provide strategic guidance on database customizations and operational best practices enhancing software effectiveness and business alignment
- 5Manage high-priority support cases with rapid response times ensuring enterprise-level service delivery and continuity across complex workflows
Requirements6
- 15+ years of experience in technical support or customer success within enterprise software environments
- 2Proficiency in Cloud environments specifically Microsoft Azure Cloud and integration technologies
- 3Effective with SQL or other relational databases
- 4Expert-level troubleshooting translating complex technical concepts for non-technical audiences
- 5Solid understanding of enterprise software systems and cloud-based architecture
- 6Availability for occasional after-hours on-call or weekend support during critical system outages
Salary Insight
$86 - $118k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Lubeco
VerifiedLead Senior Support Engineer, Enterprise IT & Manufacturing
Lead Senior Support Engineer with 7-10 years of IT support experience. Own the escalation path for complex technical issues across manufacturing and office environments. Lead a team of support engineers while handling hands-on troubleshooting. Drive operational stability for Microsoft 365, Azure, and Active Directory. Mentor junior staff and improve support processes. Your decisions directly impact production uptime and team growth.
ThrottleNet
VerifiedSupport Engineer II, MSP & Microsoft 365
You will own escalated technical support for a managed service provider's clients across the Kansas City area. Working with Microsoft 365, Active Directory, and network infrastructure, you will resolve complex issues from Tier I and maintain client environments. This hybrid role blends remote work with onsite visits, offering variety and direct client interaction. You will be part of a team known for fast response and high client satisfaction, with opportunities to shape long-term improvements.
FusionTek
VerifiedTechnical Support Engineer II - Hybrid (Tampa)
FusionTek seeks a Technical Support Engineer II (Systems Analyst) to provide consistent daily support for clients and systems. This hybrid role requires ownership of client environments and adaptability across diverse technology stacks. The ideal candidate thrives in fast-paced settings and enjoys continuous learning.
BCS365
VerifiedField Support Technician BCS365 Boston MA
The Field Support Technician leads on-site technical assistance for BCS365 clients across Massachusetts. You will resolve complex technical issues while maintaining high client satisfaction. This role focuses on delivering rapid resolution and personalized support at the customer site.
pivotal
VerifiedCustomer Support Representative Tier 3
Pivotal leads emerging eVTOL market designing light aircraft and next-gen Helix. Join dynamic team to transform customer support. Seeking adaptable professional to elevate support experiences.
Trawick International Inc
VerifiedAzure Cloud and Dynamics Engineer at Trawick International
Design and deploy scalable cloud solutions on Microsoft Azure specializing in Dynamics 365 applications. Lead automation and security while managing CI/CD pipelines and supporting 24/7 on-call rotations.