Procare Pharmacy Care, LLCVerified Source

Pharmacy Patient Navigator - Procare Rx

Onsite · Miami, Florida
Posted August 4, 2026
payroll

Overview

ProCare Rx seeks a dedicated Pharmacy Patient Navigator to lead record maintenance and coordinate care. This role drives patient satisfaction while ensuring HIPAA compliance. Ideal candidate thrives in fast-paced settings and excels at multitasking.

What You'll Do9

  • 1Maintain accurate patient records including allergies and contact details
  • 2Handle inbound calls regarding prescriptions and route to appropriate departments
  • 3Execute outbound calls for welcome messages and refill scheduling
  • 4Perform benefit investigations and coordinate coverage
  • 5Arrange medication delivery with providers and members
  • 6Utilize operating systems and tools for adherence tracking
  • 7Direct clinical inquiries to pharmacists
  • 8Act as liaison across healthcare channels for timely medication access
  • 9Uphold confidentiality and ensure HIPAA compliance

Requirements10

  • 1High school diploma or GED required
  • 2Florida Registered Pharmacy Technician license
  • 3Bilingual English Spanish proficiency
  • 4Strong communication and computational abilities
  • 5Medical terminology expertise
  • 6Microsoft Office or Google Suite proficiency
  • 7Minimum 2 years customer service experience or 1 year specialty pharmacy
  • 8Ability to sit 7 hours continuously
  • 9Capacity to lift 20 pounds
  • 10Multitasking capability

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationMiami, Florida

Required Skills

Bilingual English SpanishExcellent communication skillsBasic computation skillsMedical and pharmacy terminology knowledgeMicrosoft Office or Google SuiteHigh school diploma or GEDFlorida Registered Pharmacy TechnicianCustomer service experienceSpecialty pharmacy experience
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