Pharmacy Customer Service Associate Walgreens DC
Overview
The Pharmacy Customer Service Associate at Walgreens Washington DC will own delivering a distinctive customer experience while supporting pharmacy operations. This role blends front line service with backend support across multiple departments. It offers a unique chance to impact both retail and clinical environments.
What You'll Do11
- 1Build and maintain customer relationships through courteous interactions and efficient checkout service
- 2Design and lead initiatives that improve patient satisfaction and operational flow
- 3Scale pharmacy support functions by assisting with inventory and claim processing
- 4Drive quality assurance by reporting errors and adhering to strict dispensing standards
- 5Maintain store presentation through merchandising and display construction
- 6Utilize pharmacy systems to manage prescriptions and ensure accuracy
- 7Collaborate with cross functional teams to achieve business objectives
- 8Ensure compliance with regulatory requirements for regulated products
- 9Develop promotional displays and execute photo services
- 10Manage web pick up logistics and coordinate order fulfillment
- 11Promote a positive workplace culture through teamwork and respect
Requirements11
- 15+ years building ETL pipelines with Spark and Airflow
- 2PTCB certification
- 3Fluency in reading writing and speaking English
- 4Ability to work flexible schedule including evenings and weekends
- 5Six months retail experience preferred
- 6Strong math skills for accurate prescription processing
- 7Good computer skills and knowledge of inventory control
- 8Knowledge of state and local laws for regulated products
- 9Commitment to diversity inclusion and equal opportunity
- 10Working knowledge of POS systems and retail operations
- 11Experience with store maintenance and organization
Salary Insight
$33 - $37k per year
Location
Required Skills
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