Personal Banker Associate I - Maple-M5
Overview
Fifth Third Bank seeks a motivated individual to join the Retail Personal Banker team. Candidates will own banking experiences through a structured onboarding program culminating in certification. This role focuses on consultative sales and relationship management to grow customer bases and increase revenue.
What You'll Do10
- 1Apply consultative sales techniques and conduct Financial Needs Assessments to create detailed customer profiles
- 2Maintain deep knowledge of retail consumer and small business offerings to recommend tailored solutions
- 3Utilize CAMP and other approved marketing tools to engage customers and schedule periodic financial reviews
- 4Lead cross-selling initiatives and execute outside sales activities like membership presentations and community events
- 5Collaborate with Business Partners to refer customers for comprehensive financial services
- 6Meet customer experience goals and drive year-over-year revenue growth through proactive relationship management
- 7Guide Customer Service Representatives on sales processes and referral procedures
- 8Ensure adherence to bank policies while protecting client confidentiality
- 9Participate in loan processing and Financial Center operations as directed
- 10Stay current on fraud prevention measures and retail procedures
Requirements8
- 1College degree or relevant work experience with transferrable skills
- 2Demonstrated sales experience for retail banking or small business clients
- 3Ability to analyze credit and financial information using advanced mathematics
- 4Professional appearance and strong verbal/written communication abilities
- 5Knowledge of retail banking policies and procedures
- 6Valid S.A.F.E. Act registration through NMLS system
- 7Experience with mortgage small business commercial investment sales
- 8Travel flexibility for training and classroom sessions
Salary Insight
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