Fifth Third Bank, National Association
Fifth Third Bank, National AssociationVerified Source

Personal Banker Associate I - Maple-M5

Onsite · Detroit, Michigan
Posted August 12, 2026
payroll

Overview

Fifth Third Bank seeks a motivated individual to join the Retail Personal Banker team. Candidates will own banking experiences through a structured onboarding program culminating in certification. This role focuses on consultative sales and relationship management to grow customer bases and increase revenue.

What You'll Do10

  • 1Apply consultative sales techniques and conduct Financial Needs Assessments to create detailed customer profiles
  • 2Maintain deep knowledge of retail consumer and small business offerings to recommend tailored solutions
  • 3Utilize CAMP and other approved marketing tools to engage customers and schedule periodic financial reviews
  • 4Lead cross-selling initiatives and execute outside sales activities like membership presentations and community events
  • 5Collaborate with Business Partners to refer customers for comprehensive financial services
  • 6Meet customer experience goals and drive year-over-year revenue growth through proactive relationship management
  • 7Guide Customer Service Representatives on sales processes and referral procedures
  • 8Ensure adherence to bank policies while protecting client confidentiality
  • 9Participate in loan processing and Financial Center operations as directed
  • 10Stay current on fraud prevention measures and retail procedures

Requirements8

  • 1College degree or relevant work experience with transferrable skills
  • 2Demonstrated sales experience for retail banking or small business clients
  • 3Ability to analyze credit and financial information using advanced mathematics
  • 4Professional appearance and strong verbal/written communication abilities
  • 5Knowledge of retail banking policies and procedures
  • 6Valid S.A.F.E. Act registration through NMLS system
  • 7Experience with mortgage small business commercial investment sales
  • 8Travel flexibility for training and classroom sessions

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationDetroit, Michigan

Required Skills

campfinancial needs assessmentretail bankingsmall business salesconsultative selling
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