Patient Family Liaison, Hospice Non Clinical
Overview
Own patient family engagement in hospice at scale within a collaborative, purpose-driven team. You’ll partner with Admissions and Marketing to align families with care plans and provider teams. This on-site role in Miami emphasizes compassionate communication and HIPAA compliant information handling. What sets this role apart is the focus on social, spiritual, and health care adjustments for families while supporting staff education on advanced care planning.
What You'll Do7
- 1Collaborate with Admissions Department and Marketing staff to manage patient family information and sign-on visits HIPAA compliant communications
- 2Communicate with providers, attending physicians, hospice staff, and other agencies to ensure excellent provider relations care coordination
- 3Help patients and families understand, accept, and follow medical recommendations patient education
- 4Provide services to assist the patient and family in achieving optimum social, spiritual and health care adjustments within their capacity care planning
- 5Partner with staff on in-services and education related to advanced care planning training
- 6Maintain confidentiality of sensitive information per HIPAA regulations privacy
- 7Support a compassionate, collaborative culture that prioritizes physical, financial, and mental well-being of colleagues wellbeing
Requirements5
- 1Associates degree or higher preferred
- 2Three to five years of professional sales experience preferred
- 3On-site Miami, Florida availability and capacity to work a full-time schedule 9-6 with lunch
- 4Comfort communicating with patients, families, and multi-disciplinary teams communication
- 5Familiarity with HIPAA regulations and sensitive information handling compliance
Salary Insight
$42 - $56k per year
Location
Required Skills
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