Robert Half
Robert HalfVerified Source

Patient Account Representative Seattle CA Healthcare Revenue Cycle

46K–50K
Onsite · Sacramento, California
Posted August 6, 2026
payroll

Overview

We seek a Patient Account Representative to lead revenue cycle operations in Sacramento. This contract role balances claim follow-up, payer expertise, and patient service excellence. Success drives timely resolutions and payment accuracy across Medi-Cal and other insurance networks.

What You'll Do11

  • 1Manage Medi-Cal and insurance follow-ups to accelerate payment resolution
  • 2Verify reimbursements against Medicare Medi-Cal contracts for accuracy
  • 3Process NextGen work queue assignments according to policy standards
  • 4Submit appeal requests for denied claims with documented justification
  • 5Coordinate chart notes and referral documentation during claim billing
  • 6Research prematurity coverage eligibility prior to billing initiation
  • 7Address patient inquiries through clear written and verbal communication
  • 8Track and update share-of-cost changes when patient self-pays
  • 9Escalate payer trend concerns to leadership for strategic resolution
  • 10Maintain organized workflow in high-volume billing environments
  • 11Ensure compliance with Explanation of Benefits and reimbursement guidelines

Requirements8

  • 1Minimum 1 year experience in healthcare billing or collections
  • 2Knowledge of medical billing processes and denial management techniques
  • 3Familiarity with NextGen platform and payer portal navigation
  • 4Ability to interpret Explanation of Benefits documents accurately
  • 5Strong written and verbal communication abilities for stakeholder interactions
  • 6Proficiency in understanding insurance reimbursement structures
  • 7Experience with payer contract pricing verification
  • 8Capacity to prioritize tasks in dynamic billing workflows

Salary Insight

$46 - $50k per year

Location

Typeonsite
LocationSacramento, California

Required Skills

medi-calnextgenpayer portalsclaim appealsdenial management
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