First Cash, Inc.Verified Source

Partner Support Specialist, Retail Financing

Onsite · Philadelphia, Pennsylvania
Posted August 12, 2026
payroll

Overview

You will drive same-store utilization and funded volume for American First Finance across an assigned merchant territory in Philadelphia. Your daily work blends in-store visits, outbound calls, and virtual training to deepen merchant relationships and boost financing adoption. You'll own a portfolio of 13,000+ retail partners, collaborating with sales leadership and internal teams to hit growth targets. Success here means consistent portfolio expansion and trust-based partnerships that stick.

What You'll Do8

  • 1Grow same-store utilization and funded volume from existing merchant partners by 90 days.
  • 2Build and maintain trust-based relationships with assigned merchants through regular store visits.
  • 3Deliver in-store and virtual training using Microsoft PowerPoint to drive financing awareness.
  • 4Conduct outbound calls to support merchant performance and address sales friction.
  • 5Ensure in-store marketing displays are current and visible at every location.
  • 6Respond to merchant requests with urgency and coordinate solutions across internal teams.
  • 7Log all activities in Microsoft Excel and manage daily territory schedules.
  • 8Collaborate with sales leadership to align territory strategies with company goals.

Requirements7

  • 13+ years in field sales, account management, or merchant support.
  • 2High energy and proven track record of hitting sales targets.
  • 3Strong face-to-face relationship-building skills.
  • 4High sense of urgency and customer service orientation.
  • 5Proficiency in Microsoft Office Suite including Word, Excel, and PowerPoint.
  • 6Valid driver's license and car insurance for regional travel.
  • 7Bachelor's degree preferred but not required.

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationPhiladelphia, Pennsylvania

Required Skills

microsoft office suitemicrosoft wordmicrosoft excelmicrosoft powerpointcrm
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