Part Time Front Desk Medical Receptionist - Care Coordinator
Overview
All Star Physical Therapy seeks a Part Time Front Desk Medical Receptionist to create a welcoming patient experience. This fast-paced role requires staying calm, taking ownership, and impacting patients and the clinical team. Compensation ranges from $17-$20 per hour based on experience. The position offers flexibility and growth within a dynamic healthcare environment.
What You'll Do9
- 1Create a welcoming professional first impression for patients visitors and referral sources
- 2Manage front desk operations including patient check-in check-out scheduling insurance verification and phone calls
- 3Review schedule and follow up on incoming referrals by gathering information creating or updating patient records and helping patients understand next steps
- 4Keep patient flow moving by confirming appointments working waitlists filling cancellations and following up with patients needing future visits
- 5Collect copays balances and other patient payments accurately including basic payment tracking or reconciliation
- 6Protect patient privacy and uphold HIPAA standards during all front desk interactions and documentation
- 7Maintain organized and detail-oriented approach while managing multiple tasks simultaneously
- 8Communicate professionally on the phone handling upset callers with patience and confidence
- 9Learn new systems navigate scheduling software send emails and work in spreadsheets
Requirements7
- 1High School Diploma or GED required
- 21+ year of experience in a customer-facing or patient-facing role such as retail hospitality call center or medical reception
- 3Demonstrated ability to multitask while staying organized and detail-oriented
- 4Comfortable communicating on the phone including handling frustrated callers
- 5Basic computer proficiency for learning new systems and using scheduling software
- 6No prior medical experience required
- 7Willingness to commit to part-time hours 25 hours per week in Escondido California
Salary Insight
$17 - $20k per year
Location
Required Skills
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