Part Time Front Desk Clerk Woodspring Suites Smyrna
Overview
Manage front desk operations efficiently at Woodspring Suites Smyrna Nashville part time. Provide exceptional guest service while maintaining high hospitality standards. Ensure smooth check-in and check-out processes. Support team in delivering professional experiences. Contribute to a positive work environment.
What You'll Do11
- 1Assist guests efficiently courteously and professionally
- 2Maintain high level of service and hospitality standards
- 3Promptly address guest concerns ensuring satisfaction
- 4Post guest charges collect payments follow cash handling procedures
- 5Handle guest mail and messages respecting privacy and professionalism
- 6Stay knowledgeable about hotel brand travel programs and special offers
- 7Communicate guest feedback effectively to departments and management
- 8Respond quickly to calls lobby visitors and team members needing assistance
- 9Maintain full knowledge of hotel safety and emergency procedures
- 10Provide excellent customer service throughout guest interactions
- 11Ensure all transactions are accurate and secure
Requirements11
- 1High school diploma or equivalent preferred
- 2Prior hospitality or customer service experience is a plus
- 3Strong interpersonal and communication skills
- 4Ability to multitask and remain professional in a fast-paced environment
- 5Detail-oriented with strong organizational skills
- 6Flexibility to work varied shifts including evenings weekends and holidays
- 7Excellent written and verbal communication abilities
- 8Experience with POS systems and reservation software
- 9Knowledge of basic accounting principles
- 10Ability to learn new technologies quickly
- 11Commitment to teamwork and collaboration
Salary Insight
Salary not disclosed in listing
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