Operations Manager at PlanetArt
Overview
Strategic analytical leader to optimize global vendor network and fulfillment capacity for make-on-demand business. Ideal for critical thinker balancing customer expectations with practical execution. Must align operations with growth while maintaining high service levels and cost efficiency. Hybrid work model based in Calabasas.
What You'll Do11
- 1Manage day-to-day global vendor operations across multiple sites apps and production partners
- 2Partner closely with vendors to ensure performance consistently meets service quality and delivery expectations
- 3Collaborate with internal and external stakeholders to ensure operational workflows support changing business demands
- 4Build and maintain strong vendor relationships through regular business reviews weekly meetings and ongoing communication
- 5Monitor vendor capacity and performance to proactively identify risks resolve issues and support business continuity
- 6Lead data-driven efforts to improve reporting streamline processes and enhance issue identification and resolution
- 7Analyze operational metrics and trends to uncover opportunities for efficiency quality improvement and cost savings
- 8Present key updates business challenges and operational accomplishments to leadership and executive stakeholders
- 9Support cross-functional initiatives and special projects aimed at improving scalability customer experience and operational performance
- 10Drive continuous improvement across vendor operations fulfillment processes and internal workflows
- 11Coordinate logistics for personalized make-on-demand product fulfillment
Requirements11
- 15+ years progressive experience in operations supply chain vendor management or related function
- 2Bachelor’s degree in Supply Chain Management Operations Business Administration or related field
- 3Proven experience managing global vendor relationships and supporting complex operational processes
- 4Strong analytical skills with hands-on experience tracking and improving key performance metrics such as OTD reprints refunds defect rates and customer feedback trends
- 5Experience working with ERP systems supply chain platforms reporting tools and analytics dashboards
- 6Demonstrated ability to use data to identify root causes drive decision-making and improve operational outcomes
- 7Strong vendor management and relationship-building skills with ability to influence partners and drive accountability
- 8Excellent project management and organizational skills with ability to manage multiple priorities in a fast-paced environment
- 9Strong communication and presentation skills including experience presenting findings and recommendations
- 10Detail-oriented proactive and comfortable balancing strategic thinking with hands-on execution
- 11Payroll experience required
Salary Insight
$70 - $120k per year
Location
Required Skills
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