Operational Risk Senior Manager, Second Line Oversight
Overview
Own the second line risk management delivery for designated business functions at M&T Bank, a Cat 3 financial institution. Lead a team of risk professionals providing independent oversight, critical challenge, and reporting across all significant risks. Report to the Senior Director-Operational Risk Management and collaborate with senior and executive management, regulators, and internal audit. This role stands out for its hybrid work arrangement across multiple East Coast locations and its focus on shaping the operational risk program.
What You'll Do10
- 1Manage all aspects of second line risk management for the designated business/function, ensuring alignment with the Operational Risk Management framework.
- 2Provide oversight and critical challenge of risk identification, assessment, monitoring, mitigation, and reporting, including escalation of unmitigated risks to governance committees.
- 3Execute detailed reports and presentations for senior audiences, providing opinions on the state of the operational risk environment.
- 4Utilize subject matter expertise to include risk events in external reporting, including regulatory reporting and executive communications.
- 5Interact regularly with senior, middle, and line management, plus external peers, to monitor emerging risks and integrate them into continuous oversight.
- 6Lead active participation in risk committees, delivering effective governance and assessing adherence to the bank's risk appetite.
- 7Respond timely to regulatory inquiries and examinations and deliver effective completion of remediation actions.
- 8Represent the second line at regulator and internal audit discussions, implementing departmental procedures and providing guidance to the team.
- 9Guide team members on Operational Risk program execution and personal development, including performance feedback.
- 10Drive proactive learning of new bank and industry initiatives through training and professional development.
Requirements10
- 1Bachelor's degree and 10+ years in compliance, legal, audit, risk, or relevant function; or 14+ years combined education/experience including 10+ years in those functions.
- 25+ years managerial or supervisory experience.
- 3Demonstrated leadership capabilities.
- 4Proficient computer skills including spreadsheet and word processing software.
- 5Strong analytical skills and working knowledge of applicable laws.
- 6Excellent written and verbal communication with all levels.
- 7Preferred: Second line operational risk experience with a Cat 3 or larger financial institution.
- 8Preferred: Risk oversight in core support functions (Premises, Corporate Security, Procurement, Vendor Management, Communications, Legal, HR).
- 9Preferred: Certified Third Party Risk Professional (CTPRP) certification.
- 10Preferred: Experience in information systems risk assessment and governance.
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