Online Membership Specialist I Part Time 20 Hours iTHINK Financial Credit Union
Overview
Welcome members to the Credit Union and deliver excellent service while identifying member needs and offering financial solutions. This part-time role processes new memberships and supports onboarding using Engageware. You will conduct BSA OFAC verifications and provide product information. This position differs by focusing on digital branch operations and member engagement.
What You'll Do11
- 1Screen and open memberships through the IMSI
- 2Monitor the Digital Branch PO Box for timely member requests
- 3Conduct BSA Patriot Officer and ChexSystems verifications
- 4Process approvals and contact members for additional documents
- 5Deliver products and services to meet member financial needs
- 6Assist with Engageware program implementation
- 7Explain BSA AML and OFAC policies
- 8Complete annual BSA training and file required reports
- 9Process member information consistently with BSA procedures
- 10Understand digital banking regulations and internal policies
- 11Analyze data to develop member solutions
Requirements10
- 15+ years building ETL pipelines with Spark and Airflow
- 2CPC Card certification
- 3AWS Certified knowledge
- 45+ years experience with data tools
- 53-5 seasons managing member relationships
- 6Knowledge of BSA AML and OFAC policies
- 7Understanding of digital banking regulations
- 8Ability to interpret complex instructions
- 9Proficiency with FSP CRM SAIL uOpen systems
- 10Experience with member communication and documentation
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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