Office Manager, Farmers Insurance
Overview
Lead Operations at a Fast-Growing Farmers Insurance Agency in Beverly, MA. Oversee daily office functions and support sales and service teams to drive growth.
What You'll Do11
- 1Oversee the day-to-day operations of the agency office
- 2Support and coordinate the activities of the sales and customer service teams
- 3Ensure an exceptional customer experience by maintaining high service standards
- 4Develop and improve office procedures to increase efficiency and productivity
- 5Assist with onboarding and training new team members
- 6Monitor office performance, workflows, and operational goals
- 7Maintain accurate records and ensure compliance with agency and carrier procedures
- 8Coordinate scheduling, meetings, and internal communications
- 9Manage office supplies, equipment, and vendor relationships
- 10Support marketing initiatives and community outreach efforts
- 11Work directly with the Agency Owner on agency growth strategies and special projects
Requirements9
- 1Previous office management, operations, administrative, or leadership experience preferred
- 2Insurance industry experience is a plus but not required
- 3Strong leadership, communication, and organizational skills
- 4Ability to manage multiple priorities and meet deadlines
- 5Excellent customer service and problem-solving abilities
- 6Proficiency with Microsoft Office and the ability to quickly learn agency software
- 7Positive attitude, professionalism, and a strong work ethic
- 8Legally authorized to work in the United States
- 9Must be able to pass all required background checks and maintain all applicable insurance licenses in good standing
Salary Insight
$75 - $150k per year
Location
Required Skills
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