Client Services & Growth Specialist, Farmers Insurance
Overview
You'll own client relationships and growth for a local Farmers Insurance agency in Los Angeles, managing a book of business and driving retention through proactive outreach. You'll work alongside the agency team, supporting account updates, reviews, and service needs. This role combines customer service with sales, offering PTO, flexible scheduling, and career growth.
What You'll Do7
- 1Connect with new and existing clients through phone, email, and in-person interactions to assess needs and provide solutions.
- 2Support account updates, policy reviews, and general service requests, ensuring accuracy and timely follow-up.
- 3Maintain client records and follow-up activities in agency systems, documenting interactions and next steps.
- 4Identify opportunities to introduce additional insurance products based on client needs and life changes.
- 5Drive retention and growth through outreach campaigns targeting existing clients and referrals.
- 6Collaborate with the agency team to meet monthly goals and share best practices.
- 7Participate in ongoing training and professional development, including certifications as required.
Requirements6
- 11+ years of customer service, relationship management, or business development experience preferred.
- 2Strong verbal and written communication skills for phone, email, and in-person interactions.
- 3Customer-focused mindset with attention to detail and ability to manage multiple tasks.
- 4Comfortable in a performance-based environment with measurable goals.
- 5Reliable, self-motivated, and goal-oriented with a willingness to learn new systems.
- 6Ability to work Monday-Friday with evenings off and flexible scheduling.
Salary Insight
$60 - $75k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Caroline Daniel-Farmers Insurance Agency
VerifiedSales Producer, Insurance Agent & Client Acquisition
Own the full sales cycle for a Farmers Insurance agency in Los Angeles, driving new business through networking, referrals, and outreach. You will build and maintain client relationships, meet sales targets, and deliver tailored home, auto, life, and commercial insurance solutions. You get hands-on coaching from a mentor agent and structured training to accelerate your insurance career. This role stands out with immediate licensing support and bonus opportunities.
Farmers Pomona District Office
VerifiedInsurance Customer Service Assistant, Bilingual a Plus
Join a thriving Farmers Insurance agency in Los Angeles as an Insurance Customer Service Assistant, where you'll own client account management and quoting for Home, Auto, and Business insurance. You'll work directly with the agency owner, collaborating with underwriting and partners to deliver exceptional coverage. This role offers hands-on training and growth, with a path to licensure if you're not already licensed. Our supportive team culture and flexible schedule set this opportunity apart.
MICHAEL BAAKLINI INSURANCE AGENCY Farmers Insurance
VerifiedCustomer Service Representative, Insurance Agency
You will own the full customer service experience for our growing insurance office, handling policy changes, payments, and referrals for existing clients. You will work onsite in Los Angeles with a small team where training is hands-on and schedules are Mon-Fri. This role is ideal if you are coachable and ready to build client relationships from day one. You will also support sales staff by scheduling appointments and answering incoming calls on the first ring. No prior experience is required, and we provide full paid training and tuition reimbursement.
Farmers Insurance Agency
VerifiedInsurance Sales & Service Associate, Farmers Insurance
You'll own client acquisition and retention at a Farmers Insurance agency, building relationships that convert to long-term policies. Working directly with leadership in a results-driven setting, you'll execute daily outreach and refine your sales approach with real-time feedback. This role offers rapid advancement for those who deliver, with a clear path to management and business ownership.
Farmers Insurance Agencies
VerifiedInsurance Sales Representative Farmers Agency
Lead and manage insurance sales for a local agency owner in Los Angeles. Build relationships with community members and generate new business. Earn commissions based on sales performance. This role offers flexibility and direct impact on client acquisition.
David Hurst -Farmers Insurance Agency
VerifiedFull Time Insurance Service and Sales Representative Farmers Insurance
Own customer interactions and drive sales growth. Provide exceptional service while managing leads and onboarding new clients. This role offers hands-on training and competitive benefits.