Office Administrator Customer Support Representative Buckeye Container Carriers
Overview
Manage daily office communication and customer support for Buckeye Container Carriers in Columbus Ohio. This role involves handling phone calls emails and messages while maintaining organized customer interactions.
What You'll Do11
- 1Answer incoming phone calls professionally
- 2Make outbound calls to customers leads and vendors
- 3Respond to customer emails and online messages
- 4Answer basic customer questions and direct detailed queries
- 5Follow up with customers regarding quotes orders and scheduling
- 6Keep customer information and notes updated
- 7Help organize office communication and daily tasks
- 8Assist with basic administrative duties as needed
- 9Provide friendly and professional customer service
- 10Demonstrate strong communication skills
- 11Maintain organized and dependable work habits
Requirements10
- 1Strong communication skills
- 2Comfortable talking on the phone
- 3Good typing and computer skills
- 4Ability to respond professionally to emails and messages
- 5Organized and dependable
- 6Willingness to learn about shipping containers and delivery processes
- 7Customer service or office experience preferred
- 8Experience with CRM systems email or scheduling software is a plus
- 9Good at keeping communication organized
- 10Professional attitude
Salary Insight
$37k per year
Location
Required Skills
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