Office Administrative Assistant Health Insurance Agent Raleigh NC
Overview
You will serve as the first point of contact for seniors navigating Medicare, managing phones and daily office operations while selling health and Medicare products. You join a small, team-driven office under the direct mentorship of the Office Manager. The role blends administrative support with licensed sales, offering a guaranteed base salary plus uncapped commission. You gain Health Insurance licensing support and hands-on training in the Medicare market. Growth to team leadership is available as the agency expands.
What You'll Do8
- 1Answer phones and greet clients with a professional and warm demeanor
- 2Assist new and existing clients with Medicare enrollment and plan changes
- 3Sell Health Insurance and Medicare products to qualified leads
- 4Maintain client files and update records in the agency management system
- 5Coordinate with carriers to resolve coverage issues and claims questions
- 6Support the Office Manager with daily administrative tasks and reporting
- 7Schedule appointments and follow up with clients to ensure satisfaction
- 8Document all client interactions in the CRM within 24 hours
Requirements7
- 11+ years in customer service, sales, or administrative support
- 2Active Health Insurance License in North Carolina, or willingness to obtain sponsorship
- 32+ years using Microsoft Office and CRM software
- 4High school diploma or equivalent; college coursework in business or healthcare a plus
- 5Reliable transportation to the Raleigh office for daily in-person work
- 6Ability to pass a background check and obtain state insurance license within 90 days of hire
- 7Proficiency in explaining complex health plan options to seniors with empathy
Salary Insight
$48 - $52k per year
Location
Required Skills
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